The Renewal Service

JEWELRY

Oema’s jewelry is crafted with intention—made to be worn, cherished, and lived with. Over time, wear may alter the surface and finish of your piece, metals develop patina, plating softens, and surfaces change, reflecting their journey.

The Renewal Service offers a way to restore and refresh your treasured pieces, ensuring they remain part of your life for years to come. Each service is handled with care in Oema’s atelier or in partner workshops, respecting the original craftsmanship while making thoughtful adjustments to prolong the life of the piece.

The Renewal Service is exclusively available for Oema pieces.

SERVICES & POLICIES

  • What it does:
    Over time, Sterling Silver and gold-plated surfaces naturally develop small scratches and a soft patina. Re-polishing gently removes surface wear, restoring the piece’s original brightness while maintaining its integrity.

    Details:
    – Available for both matte and semi-polish finishes.
    – Can be done on Sterling Silver pieces or Gold plated pieces.
    – For Gold plated jewelry, re-polishing is an option if the client wishes to fully remove the plating and keep the piece in its natural Sterling Silver finish.

    Limitations:
    – Does not remove deep scratches or dents—those remain as part of the piece’s history.

  • What it does:
    Gold plated jewelry naturally wears over time, revealing the Sterling Silver base beneath. Re-plating restores the Gold layer, bringing back its warmth and brilliance.

    Details:
    – Full re-plating available in 18k Gold (same finish as the original).
    – 3-micron 18k Gold layer will be applied to ear cuffs and earrings and 5-micron 18k Gold layer will be applied to rings.
    – To ensure a flawless result, all re-plated pieces must also be re-polished before the new Gold layer is applied.

    Limitations:
    – Does not remove deep scratches or dents—those remain as part of the piece’s history.

    Pricing Adjustment:
    – The re-polishing + re-plating service is offered at a combined price, with a discount applied to the re-polishing service.

  • What it does:
    If you wish to subtly change the look of your jewelry, certain surface finishes can be altered. A semi-polished piece can become matte, or vice versa, giving it a new feel while preserving its shape and details.

    Options Available:
    – From semi-polished to matte: A soft, brushed finish that mutes reflections.
    – From matte to semi-polished: A mirror-like shine that enhances contours.

    Limitations:
    – Once changed, the new finish will develop its own wear pattern over time.
    – Not all designs are suitable for finish transformations—this will be evaluated on a case-by-case basis.

  • What it does:
    If a piece requires minor structural work—such as a loosened post, a slightly bent component, or other subtle adjustments—Oema offers repairs to ensure it remains secure and wearable.

    Possible Adjustments:
    – Earring post tightening or straightening.
    – Minor reshaping of soft bends (when possible).
    – Cleaning of hard-to-reach areas.

    Limitations:
    – If a piece is significantly damaged (e.g., broken, severely bent), a repair may not be possible.

PROCESS

1. Client Inquiry: You can email Oema with a description of your request, ideally including photos of the piece.

2. Evaluation & Quote: The piece will be evaluated to determine if the requested service is possible. A fee will be quoted based on the work required.

3. Shipping & Processing: If accepted, the client will be responsible for shipping the piece to Oema’s atelier. Once received, the service will be completed within an estimated timeframe.

4. Return Shipment: The refreshed piece is carefully packed and returned to the client.

FEES

Re-polishing (ear cuffs and earrings): €13
Re-polishing (rings): €25

Re-polishing + re-plating (ear cuffs): €23
Re-polishing + re-plating (earrings): €33
Re-polishing + re-plating (rings): €49

Finish transformation (ear cuffs and earrings): €13
Finish transformation (rings): €25

Structural adjustments: Price varies by repair complexity

Clients will receive a final quote before proceeding with any service.